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Course Details



IBM Case Manager Training Course Details


IBM Case Manager Course Overview :

IBM Case Manager empowers caseworkers with persistent access to critical information, workflow tasks and key analytics in the lab or out in the field.

IBM Case Manager Course Content :


1) Introduction to IBM Case Manager
  • Introduction to IBM Case Manager
  • Create and Process a Case
  • Review and Split a Case
  • Explore and Identify Parts of a Solution
  • Use Solution Design Principles
  • Create a Custom Task
  • Overview of Add-on Functions
2) Build a Case Manager Solution
  • Create Properties and Document Types
  • Create Roles and In-baskets
  • Create a Case Type and Task
  • Create a Workflow
  • Deploy and Test a Solution
  • Use Preconditions and Sets
  • Use Business Rules
  • Use Process Designer Integration Capabilities
3) Customize the Client Display
  • Create Custom Pages
  • Work with Widgets
  • Wire Events
  • Customize Properties Views
4) Security
  • Overview of Security Deployment
  • Work with project areas
  • Solution Security
  • Create a Security Configuration
  • Configure Target Object Store Security
  • Configure Deployed Solution Security
  • Customize a Privilege Definition
  • Use Security Proxies
  • Automate Case Security Changes
  • Additional Security Configurations
5) Integrated Rules
  • Why use Business Rules
  • Create a simple rule
  • Create a table-based rule
  • Create a complex text-based rule
  • Add Parameters to a rule
  • Export a rule

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